Noisy Motel

Shipping & Delivery

General Delivery Information

Noisy Motel prides itself on customer service and prompt delivery. We use the Australia Post eParcel service, which offers a fully traceable delivery method, including deliveries to Post Office Boxes. All orders are shipped complete within 24 hours of receipt of your payment. We will update you via email on the status of your order as it moves through the purchase process.

Please Note: All orders are shipped from our locations in Melbourne!

Deliveries within Australia

Shipping within Australia is handled by Australia Post's eParcel service. We deliver to business and residential addresses within Australia, as well as PO Boxes. All deliveries can be tracked through the Australia Post website, and a signature is required for delivery.

Once your payment is confirmed and cleared, your order will ship the same day providing all items are in stock, and your order is received by 2.00pm on business days (AEST - Melbourne Time).

There will be times when we will send some selected small, low value parcels using Australia Post's normal post service.

Shipping Costs

We offer FREE shipping Australia wide on all orders.

We also offer a faster 'Express' service through Australia Post's Express Post eParcel service for an additional cost of $12.50 per delivery. During the checkout process, you will have the opportunity to select Express shipping.

Insurance

We offer FREE insurance cover for all orders over $100.00.

If your order is under $100.00 and you would like your delivery to include insurance, please select the 'Express' shipping service during the checkout process. All orders sent through our 'Express' shipping method include insurance.

Delivery Times

Australia Post aim to deliver Standard eParcel services within 1-5 working days. For local Melbourne deliveries, this is generally the next day, for Country Victorian deliveries, this is generally 1 to 3 days. For deliveries to Sydney, Canberra, and Adelaide delivery is generally 2 days, and 3 days to Brisbane and Tasmania. Other capital cities are 4-5 days. For further information, please see the following Australia Post Parcel Service Standards page.

The Australia Post Express Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links. For delivery estimates and further information can be found on the Australia Post Express Post Delivery Network page.

Delivery time estimates are provided by Australia Post and should only be used as a guide. Noisy Motel is not responsible for any delays.

Deliveries to New Zealand

We have select brands that are available for purchase by New Zealand customers. Contact us for the range of products that are available for purchase by New Zealand customers.

We have a flat-rate of $19.95 AUD for all deliveries to New Zealand. We use Toll Priority Global Express with an estimated delivery time of 2-4 business days.


We do not deliver to PO Boxes in New Zealand.

All international orders are exempt from Australian GST (10%). All prices on our site are displayed in Australian Dollars (AUD) and will be charged in Australian Dollars. Prices do not include relevant overseas customs duties, foreign taxes or other fees which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information. The Australian GST (10%) amount will be deducted during the checkout process.

Deliveries outside Australia and New Zealand

We have a selected range of brands that we ship internationally (outside of Australia and New Zealand). If you live in another part of the world and you're interested in one of our products, please send us an email and let us know what you're interested in.

We use the Toll Priority Global Express network and FedEx for all international orders.





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(All Prices are in Australian Dollars and include GST)